Privacy Policy

Aruva Wellness ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at aruvawellness.com or make a purchase from us.
By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
We collect information you provide directly to us, including:
  • Personal identification information — your name, email address, shipping address, billing address, and phone number when you place an order or create an account
  • Payment information — credit card or payment details processed securely through our payment provider (we do not store your full card details)
  • Communications — any messages you send us via email or contact forms
We also collect certain information automatically when you visit our website, including:
  • IP address and browser type
  • Pages visited and time spent on the site
  • Referring website or source
  • Device type and operating system
This data is collected through cookies and similar tracking technologies to help us understand how our site is used and improve your experience.

2. How We Use Your Information
We use the information we collect to:
  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and tracking information
  • Respond to your questions and customer service requests
  • Send promotional emails and offers (you may opt out at any time)
  • Improve our website, products, and customer experience
  • Comply with legal obligations

3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and fulfilling orders, including:
  • Shopify — our e-commerce platform (see Shopify's Privacy Policy at shopify.com/legal/privacy)
  • Payment processors — to securely process transactions
  • Shipping carriers — to deliver your orders
  • Email marketing platforms — to send communications you have opted into
  • Analytics providers — to understand website traffic and behavior
These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
We may also disclose your information if required by law or to protect the rights, property, or safety of Aruva Wellness, our customers, or others.

4. Cookies
Our website uses cookies — small text files stored on your device — to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Please note that disabling cookies may affect the functionality of certain parts of our website.
We may also use third-party cookies from services such as Google Analytics and Meta (Facebook) Pixel to understand how visitors interact with our site and to serve relevant advertisements.

5. Email Marketing
If you subscribe to our email list or make a purchase, we may send you promotional emails about our products, offers, and updates. You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us directly at Aruva925@gmail.com.

6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for a minimum of 5 years for accounting and legal purposes.

7. Your Rights
Depending on your location, you may have the right to:
  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at Aruva925@gmail.com.

8. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Aruva Wellness 📧 Aruva925@gmail.com